Privacy policy
Last updated: 2025 08 29
At Reviella, your trust means everything to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our brand. By using our Site, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of personal information when you browse or shop with us:
- Personal details (name, email address, phone number, billing and shipping addresses)
- Payment information (processed securely through third-party payment providers — Reviella does not store your full card details)
- Account information (login details if you create an account with us)
- Order history (products purchased, order numbers, delivery details)
- Technical data (IP address, browser type, device information, cookies, and browsing activity on our Site)
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Communicate with you about your purchases, shipping, and support inquiries
- Improve our website and shopping experience
- Personalize marketing and promotions (only if you opt in)
- Comply with legal obligations
3. Sharing Your Information
We respect your privacy and never sell or rent your data. However, we may share your information with trusted third-party providers who help us operate our business, such as:
- Payment processors
- Shipping and logistics partners
- Marketing platforms (if you have subscribed to our newsletter)
- Analytics providers to help us improve our website
All third parties are contractually obligated to keep your data secure and use it only for the services they provide to us.
4. Cookies & Tracking Technologies
Reviella uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can manage or disable cookies in your browser settings, though some features of our Site may not function properly without them.
5. Data Retention & Security
We keep your information only as long as necessary to fulfill your orders and meet legal obligations. All personal data is stored securely, with encryption and restricted access to protect against unauthorized use.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your data
- Withdraw consent to marketing communications at any time
- Request a copy of the personal data we hold about you
To exercise these rights, please contact us directly.
7. Children’s Privacy
Our website is not directed at individuals under 18. We do not knowingly collect information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our Site constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@reviella.com
At Reviella, privacy is more than protection — it’s respect, care, and the foundation of our relationship with you.