Last updated: 2025 08 29

At Reviella, every detail matters — from the artistry of our jewelry to the way it arrives in your hands. This Shipping Policy outlines how we process, ship, and deliver your order to ensure a seamless luxury experience.

Order Processing

• Orders are processed within 1–3 business days after purchase (excluding weekends and holidays).
• You will receive a confirmation email once your order has been placed, and a second email with tracking details once it has shipped.
• During peak periods, processing times may be slightly extended — but we always handle your order with the utmost care.

Domestic Shipping

• Standard shipping within US typically arrives within 3–7 business days.
• Expedited options may be available at checkout.
• Delivery timelines may vary depending on your location.

International Shipping

• We proudly ship worldwide. International delivery times usually range from 7–21 business days, depending on destination and customs clearance.
• International customers are responsible for any customs duties, taxes, or fees imposed by their country of residence. These are not included in our prices or shipping fees.

Packaging & Presentation

Every Reviella piece is carefully packaged in our signature luxury box, designed for both protection and beauty. Whether you are purchasing for yourself or as a gift, your jewelry will arrive ready to impress.

Tracking Your Order

All shipments include a tracking number, provided via email when your order is dispatched. You may track your package at any time for updates on its journey.

Delays & Liability

While we strive to deliver on time, please note:

• Reviella cannot be held responsible for delays caused by customs, courier issues, or natural events beyond our control.
• Once an order has been marked as delivered by the carrier, we are not responsible for lost or stolen packages.

Questions About Shipping?

If you have any concerns about your delivery, please reach out to our Customer Care team for assistance:
Email: info@reviella.com

From our artisans to your hands, every Reviella piece is delivered with the same care it was crafted with.